178: Custom Training Videos for Utilities

Joseph Blackman, Founder of Vitendo Training Solutions and Host of the Public Works Podcast, joins us to talk about his niche business of creating custom training videos for utilities. Joseph has hit on a great solution meeting a real need of utilities to find creative and effect ways to pass along their institutional knowledge. Joseph makes short custom videos and interviews with key employees discussing how the specific pieces of infrastructure and tools of a particular utility work and best practices. Through Joseph’s creative use of QR codes new and existing employees can access these videos at any point in time: for training, in the field, and as issues arise. This is an incredibly scalable and useful tool that will cut down on utility costs and inefficiencies while increasing employee morale and competency.